Shopware gets you ready for agentic commerce
Agentic commerce can feel complex, but getting started shouldn’t. Shopware gives you the tools, guidance, and flexibility to take your first steps.
What is agentic commerce?
Agentic commerce is making shopping easier with AI. For merchants, this opens up new ways to be found and connect with customers. The key is to be ready for both people and AI, while keeping your brand, customer experience, and business rules in your hands. Shopware helps merchants take that next step.
Agent-ready commerce, broken down
As shopping moves into AI-powered experiences, your store needs to work for more than human visitors.
Can AI agents find your products?
New discovery channels are opening up. Make sure AI agents can find your products and surface them when customers are looking for what you sell.
Can they understand your product data?
Many stores lack the data structure AI agents need to discover and understand their products. Shopware helps you identify the gaps and gives you clear next steps to move forward.
Can they interact with your store?
Make sure AI agents can interact with your store, from checking availability and adding products to cart to completing purchases, while you stay in control with a human always in the loop.
See your agentic commerce readiness score
See how ready your store is for agentic commerce with the Readiness Scanner. Then use the Maturity Assessment to understand where your business stands and what to tackle next.
Agentic Readiness Scanner
Scan your storefront to uncover where agents can already discover and interact with your products, and where there’s room to improve.
Agentic Maturity Assessment
Get the full picture of your agentic commerce readiness. Assess your business across discovery, transactions, fulfillment, and operations, and see where to focus next.
Developed by the Agentic Commerce Alliance (ACA), where Shopware is a founding member. You’ll continue on the ACA website to take the assessment.
Get ready for Agentic Commerce
Activate the Agentic Commerce Plugin to expose the required product information and capabilities.
Frequently asked questions
What is Agentic Commerce, and why should I care now?
Agentic Commerce is the shift toward automated buying, where AI agents research, evaluate, and place orders on behalf of people and organizations. If your experience and data aren’t “agent-ready,” you risk losing visibility and conversion as automation becomes the default.
What’s the best first step to get started?
Start by identifying the journeys you want to automate (e.g., reorder flows, quote-to-order, assisted buying) and the systems that provide the source of truth. Then use Shopware’s integration approach - APIs, structured data, and AI-assisted connectivity - to turn scattered information into an agent-ready foundation.
How does Shopware help merchants prepare for agent-driven buying?
Shopware is building an AI layer that supports Agentic Commerce across Complex B2B and B2C - connecting Shopware with ERP, PIM, and other systems so agents can act on accurate product, pricing, and availability data. The result is automation you can trust, grounded in the systems that run your business.
What makes Agentic Commerce different in Complex B2B and B2C?
Complex Commerce often involves customer-specific pricing, negotiated terms, approvals, compliance requirements, and multi-step fulfillment. For agents to operate safely and effectively, they need clear rules, reliable data, and strong governance, not just a conversational interface.
Why does integration matter and where does Shopware fit?
Agent performance depends on the quality and accessibility of data from systems like ERP and PIM. Shopware’s direction is to support this with AI-assisted integration and orchestration, helping connect data sources and enforce business rules so automated journeys are accurate, controlled, and auditable.
Run your business with AI
Copilot helps you run your store with less effort. Get answers as you work, uncover insights in your store data, and put them into action, from everyday updates to multi-step workflows.
Build with AI
Connect AI to Shopware, accelerate development, and build intelligent commerce experiences with open tools designed for developers.
Connect AI to Shopware
Connect AI tools like Claude Desktop or Cursor directly to Shopware through the native MCP server. Give AI agents structured access to shop data and extend their capabilities with custom tools, prompts, and resources.
Build faster with Shopware CLI
Discover Shopware AI integrations, gain confidence and insights from interactive workflows and dashboards, and build commerce solutions faster with our agent-friendly power tool.
One platform, multiple AI commerce surfaces.
Power your commerce with a platform that adapts to your strategy – not the other way around. Let’s build what your business really needs.
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